Privacy Policy

Last Updated: August 2025

Introduction

Our commitment to privacy and data protection is demonstrated in this Privacy Statement. This document outlines how we handle personal information, which includes any information that identifies you, such as your name and email address. Any other information is considered non-personal unless it's combined with personal information.

Scope of this Policy

This Privacy Statement applies to all our services including our website, apps, and other products as referenced on FitCheckPro (fitcheckpro.com). It covers how personal information is collected, used, and shared. Note that third-party services integrated with our services follow their own privacy policies.

Information Collection

Direct Collection: We collect information directly from you such as:

• Contact information (name, email address)
• Account credentials and profile information
• Images and content you provide for virtual try-on services
• Payment information for subscription services
• Communications you send to us

Automatic Collection: Our services automatically collect data including:

• Device information and identifiers
• Browser type and version
• IP address and location data (if enabled)
• Usage data such as the web pages you visit and interactions with our services
• Cookies and similar tracking technologies

Third-Party Information: We might receive additional information about you from external parties such as social networks and service providers when you choose to connect your accounts.

Use of Information

Your personal information is used to:

• Deliver and improve our virtual try-on services
• Process your images to create personalized virtual try-on experiences
• Communicate with you about service updates and offers
• Provide customer support and respond to inquiries
• Process payments and manage subscriptions
• Analyze usage patterns to improve our services
• Ensure security and prevent fraud

Image Data and AI Processing

Virtual Try-On Services: We collect and use your images solely to create your digital likeness for virtual try-on experiences. This includes:

• Processing your photos to generate virtual try-on results
• Creating temporary models for the duration of your session
• Storing your images securely for your continued use of the service

Important Commitment: We do not use your image data to train or improve our AI models. Your images and likeness are used exclusively for providing you with personalized virtual try-on results and are not used to enhance our underlying AI technology.

Data Retention: Your images are retained only as long as necessary to provide our services to you. You can delete your images at any time through your account settings.

Information Sharing

We share your information under specific conditions:

• With your consent for specific purposes you approve
• With service providers who assist in our service delivery (cloud hosting, payment processing, customer support)
• To comply with legal obligations and respond to legal requests from authorities
• To protect rights and safety of users and others in cases of suspected fraud or abuse
• In business transfers such as corporate restructuring or significant business changes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Protection and Security

We implement robust physical, technical, and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure data centers and cloud infrastructure

In case of a data breach that affects your personal information, affected users will be notified promptly along with steps to take protective measures.

Data Retention

Personal information is retained as long as necessary to fulfill the purposes we collected it for, including:

• For the duration of your account and service usage
• To satisfy legal, accounting, or reporting requirements
• To resolve disputes and enforce our agreements

When data is no longer needed, it is securely deleted or anonymized.

Your Rights and Controls

General Rights: You have the right to:

• Access your personal information and download your data
• Correct or update inaccurate information
• Delete your account and associated data
• Object to certain types of processing
• Request data portability where applicable
• Withdraw consent for specific uses

Account Management: You can manage your data through:

• Your account settings and profile page
• Privacy controls within the application
• Contacting our support team for assistance

Region-Specific Rights

EEA, UK, and Swiss Users: Under GDPR, you have additional rights including:

• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority
• The right to object to automated decision-making
• Enhanced data portability rights

California Users: Under the CCPA, you have rights including:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt-out of the sale of personal information (Note: We do not sell personal information)
• The right to non-discrimination for exercising privacy rights

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and improve performance
• Provide personalized content and recommendations
• Enable social media features and advertising

You can control cookie preferences through your browser settings, though this may affect some functionality of our services.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Changes will be posted on our website with an updated effective date. For material changes, we may provide additional notice such as email notification. By continuing to use our services after these changes are posted, you agree to the revised policy.

Contact Us

If you have questions or concerns about our Privacy Policy, or if you need to exercise your rights, contact us at:

Email: legal@fitcheckpro.com Subject Line: Privacy Policy Inquiry

For data protection matters in the EU, you can also contact our Data Protection Officer at the same email address.

We will respond to your inquiry within a reasonable timeframe as required by applicable law.